Retrieval-grounded assistants
Assistants that answer from your own documents and data, with citations back to the source.
Service / 04
AI Automation & Workflow Integration
AI applied where it removes real work: grounded assistants that answer from your own documents, automated document and data processing, and workflow automation wired into the systems your team already uses.
Automation with a verifiable output
The value in applied AI is rarely the model. It is the plumbing around it — retrieving the right context, constraining the output to a schema your systems can consume, and deciding what happens when confidence is low. Get that wrong and you have a demo. Get it right and you have a process that runs without supervision.
Every workflow we build has a defined input, a checkable output and an escalation path to a human. Where a decision carries financial or compliance weight, a person approves it — the automation removes the retrieval and drafting work, not the accountability.
Working with X3von
- Senior engineers from scope through to delivery
- A working environment at the end of every cycle
- Code and infrastructure owned by you
- Support across time zones
Capabilities
What we build
Document processing
Extraction from invoices, contracts and forms into structured records your systems can read.
Workflow automation
Multi-step processes across your existing tools, with retries, logging and failure handling.
WhatsApp & chat automation
Conversational flows on WhatsApp Business API for quotations, bookings and support.
Data pipelines
Scheduled ingestion, cleaning and enrichment feeding your reporting and analytics.
Human-in-the-loop review
Approval steps and confidence thresholds so uncertain cases reach a person before they commit.
Approach
How we deliver it
Process selection
We look at volume, repetitiveness and error cost to identify which workflows are actually worth automating.
Grounding & contracts
Source data is indexed and outputs are constrained to a schema, so results are checkable rather than plausible.
Integration
The workflow is wired into your existing systems with logging, retries and an escalation path.
Measure & tune
We track accuracy and handling time against the manual baseline and tune the thresholds from real cases.
Technology
What we work with
Models
- Claude
- OpenAI
- Open-weight models
- Embedding models
Orchestration
- LangChain
- Structured outputs
- Tool calling
- Job queues
Retrieval
- Vector search
- Hybrid search
- Document chunking & indexing
Channels
- WhatsApp Business API
- Web chat
- Internal APIs
Questions
AI and automation: common questions
RAG is a pattern where an AI assistant searches your own documents and data before it answers, and grounds the answer in what it finds. Answers stay accurate and current without retraining a model, and can cite their source.
We work with OpenAI and Anthropic Claude models as well as open-source models, chosen per task for accuracy, cost, latency and data-handling requirements.
Yes. We build WhatsApp Business API assistants and workflows that answer common questions, capture leads and hand the conversation to your team when a person is needed.
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