Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you contact us, or when you submit project inquiries. This information may include your name, email address, phone number, company name, job title, and project specifications.

2. How We Process Your Information

We process your personal information for a variety of business purposes, including: to contact you regarding project requests; to provide, deliver, and facilitate the services you request; to respond to inquiries and offer support; to send administrative and marketing updates; and to comply with legal obligations.

We do not sell, rent, or lease your personal information to third parties. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work, subject to strict confidentiality commitments.

4. Security & Encryption Protocols

We implement robust technical, physical, and organizational security measures designed to protect the security of any personal information we process. This includes end-to-end encryption in transit and at rest, secure firewalls, vulnerability assessments, and strict access controls. However, no electronic transmission over the Internet can be guaranteed 100% secure.

5. Data Retention Policies

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your info, we delete or anonymize it.

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These help us analyze site traffic, optimize user experience, and tailor marketing efforts. You can configure your browser to reject cookies, though some features of our site may become unavailable.

7. International Data Transfers

Our servers are located in the United States and other locations worldwide. Please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information. We take all necessary measures to protect your info in accordance with this policy and applicable laws.

8. User Rights & Contact Details

Depending on your location (such as the EU/EEA under GDPR, or California under CCPA), you may have specific rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, or if you have questions about this policy, please contact our data protection team at privacy@x3von.com.